Connect your tools
Link the apps you already use so your assistant can do real things during a call.
Your assistant is already great at talking to callers. But the real magic happens when it can also look things up and get things done while it's on the phone. To do that, you simply connect the everyday apps you already use — your customer list, your calendar, your messaging tools — and your assistant can reach into them during a call.
Think of it like giving a brand-new, very capable helper access to your filing cabinet and your appointment book. Once it can see those, it stops saying "let me take a message" and starts saying "I found your record, I've booked you in for Thursday at 10."
What "connecting a tool" means
When you connect a tool, you let your assistant peek into one of your other apps so it can help your caller. For example:
- Your customer list — the assistant can find the person who is calling and greet them by name.
- Your calendar — the assistant can check what times are free and book an appointment.
- Your notes or records — the assistant can save a short note about the call so you have it later.
You stay in control the whole time. You decide which apps to connect and what each one is allowed to do.
Why it's worth doing
Here is the difference connecting your tools makes:
| Without connected tools | With connected tools |
|---|---|
| "I'll pass your message along." | "I can see you're due for a check-up — shall I book it?" |
| You re-type call notes later | The note is saved automatically |
| The caller repeats their details | The assistant already knows who they are |
A small clinic, for instance, can let the assistant find a patient and offer the next free appointment — all in one short call, with no one having to call back.
How to connect a tool
- Open your assistant in the app at app.calleague.ai.
- Go to the Connect your tools area.
- Find the app you want from the list and click Connect.
- Sign in to that app when asked — this is just you proving the app is yours.
- Choose what the assistant is allowed to do (for example, "see appointments" and "create appointments").
- Click Save, and you're done.
You only do this once per app. After it's connected, your assistant can use it on every call until you decide to disconnect it.
You decide what it can touch
For each connected app you choose how much access to give. You might let the assistant see your calendar but not change old appointments. You might let it read your customer list but not delete anyone. Give it only what it needs — you can always change this later.
Connecting a tool does not hand over your password. You sign in safely on the app's own page, and you can disconnect any tool with one click whenever you like.
A gentle first step
If this feels like a lot, start small. Connect just one tool — your calendar is a friendly first choice — and try a test call. Once you see your assistant book an appointment on its own, the rest will feel easy.
For a full walk-through, see Example: CRM & calendar. If you ever get stuck, we're happy to help at info@arpanet.com.tr.