What is Calleague?
A friendly introduction to Calleague — your AI assistant that talks to your customers by chat on your website and by phone, in many languages, set up entirely by clicking.
Welcome! Calleague gives you a friendly AI assistant that talks to your customers for you — by chat on your website and by phone. Think of it as a tireless, polite helper who answers questions, books appointments, looks things up, and takes care of the routine, day or night.
You set everything up in a simple app in your web browser at app.calleague.ai. You do not need any technical skills. If you can fill in a form and click a few buttons, you can build your own assistant.
Your assistant works in 32 languages, including full Turkish. Your customers simply talk or type the way they normally would, and the assistant understands and replies in the same language.
What it does, in one line
Calleague answers your customers — on your website and on the phone — and actually gets things done for them.
| Question | Answer |
|---|---|
| What is it? | An AI assistant that chats and talks on the phone for you. |
| What does it do? | Answers questions, books appointments, looks things up, takes messages, captures new customers. |
| Where does it work? | On your website (a chat bubble) and on a phone number. |
| Who is it for? | Any business with customers — clinics, shops, restaurants, agencies, offices. |
| How do I set it up? | In a friendly web app. No coding, nothing to install. |
| What languages? | 32 languages, including Turkish. |
| When does it work? | All day, every day — evenings, weekends and holidays included. |
| Is my data safe? | Yes — conversations are private and encrypted (KVKK + GDPR). |
Your home screen — a quick tour
The first thing you see after you sign in is your Home dashboard. It greets you and offers a few big, friendly cards so you always know what to do next.
Take a moment to find these on the screenshot above:
| On the screen | What it is | What it's for |
|---|---|---|
| The ① Calls & Inbox card | "Open inbox" button | See incoming and recent calls, listen back, and follow up. |
| The ② Talk to your assistant card | "Start chatting" button | Ask your assistant questions and get instant answers. |
| The ③ Create an assistant card | "New assistant" button | Set up a new AI assistant in a few simple steps. |
| The ④ Knowledge base card | "Manage knowledge" button | Add documents and websites so it answers from your information. |
| The ⑤ Get started checklist | A short to-do list | Walks you through your first setup, one tick at a time. |
The Get started checklist is the easiest way to begin. It guides you through five small wins: create your first assistant, add a knowledge base, publish a share link, invite a teammate, and have your first conversation.
The menu on the left
Down the left side you'll find everything else, always one click away:
| Menu item | Takes you to |
|---|---|
| Home | This dashboard. |
| Create Assistant | The step-by-step assistant builder. |
| Calls | Your call inbox and call history. |
| Knowledge | Your knowledge base (websites and documents). |
| Reports | A simple overview of how things are going. |
| Automation | Routine actions that happen on their own. |
| Account | Your team, phone numbers, plan and settings. |
How it helps a real business
Picture a small dental clinic. The phone rings while the front desk is busy, and at the same time someone is asking a question in the website chat.
- On the website, a visitor types "Do you do teeth whitening, and how much is it?" The assistant answers instantly from the clinic's own information — no one at the desk has to stop what they're doing.
- On the phone, a caller says "I'd like to book a check-up next week." The assistant offers an open slot, books it, and confirms the details out loud.
- Afterwards, the front desk sees a tidy written summary of each conversation, so nothing slips through.
The clinic helped more people, booked more appointments, and the team had a calmer day — without hiring anyone new.
Why people choose it
- No missed customers. Chats and calls are answered the moment they arrive, even after hours.
- No menus to press. Customers just talk or type naturally — the assistant keeps up, even if they change their mind mid-sentence.
- It answers from your info. Add your website and documents once, and the assistant uses them instead of guessing.
- It does real tasks. Booking, lookups, taking messages, capturing new leads.
- Set up by clicking. No code, no equipment, no waiting on a technical team.
Is my information safe?
Yes. Conversations — both chats and calls — are kept private and protected with strong encryption. You decide whether calls are recorded, and you can ask for your data to be deleted at any time. Calleague follows Türkiye's KVKK and Europe's GDPR privacy rules. There's more on the Security & privacy page.
Frequently asked questions
Ready to begin?
The best way to learn is to try it. Head over to Getting started to create your first assistant — it only takes a few minutes, and we'll walk you through every click.
Need a hand? We're happy to help. Write to us any time at info@arpanet.com.tr.
Calleague is made with care by Arpanet Bilişim Teknolojileri A.Ş. in Ankara, Türkiye.
Next steps
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