Using your assistant
Your day-to-day home base — where everything lives, what your assistant can do, and how to find your way around.
Once your assistant is set up, this is where you live with it day to day: answering calls, reading conversations, checking what happened, and making small tweaks. Everything happens in one place — the app at app.calleague.ai. There is nothing to install and nothing technical to learn.
This page is your map. It shows you the Home screen, the menu down the left, and where each part of your day lives.
Think of the app like the reception desk of a small office. The Home screen is the desk you sit at; the menu on the left is the row of doors leading to each room — calls, knowledge, reports, and so on.
What you'll do here
Sign in, land on Home, and use the four big cards and the left menu to reach everything: open your call inbox, chat with your assistant, create or edit an assistant, and manage what it knows.
Find your way around the Home screen
Sign in and land on Home
Go to app.calleague.ai, enter your email and password, and you arrive at your Home dashboard. It opens with a friendly greeting like "Good morning" and the question "What would you like to do today?".
You'll see four large cards in the middle and a Get started checklist below them.
Open your call inbox
The ① Calls & Inbox card is your list of phone calls. Click Open inbox to see incoming and recent calls, listen back, and follow up.
You'll see every call laid out in a tidy list — covered fully in See your calls.
Talk to your assistant
The ② Talk to your assistant card lets you chat with your assistant yourself. Click Start chatting to ask it questions and get instant answers — a great way to test what it knows.
You'll see a chat window where you can type a message, just like a caller would ask by phone.
Create or edit an assistant
The ③ Create an assistant card is where new assistants are born. Click New assistant to set one up in a few simple steps.
You'll see the guided setup wizard. The full walkthrough is in Create your first assistant.
Manage what it knows
The ④ Knowledge base card holds the information your assistant answers from. Click Manage knowledge to add documents and websites.
You'll see your knowledge area, where you can add a website or upload a document so the assistant answers from your information.
Follow the Get started checklist
Below the cards is the ⑤ Get started checklist. It walks you through the first few things to do, ticking them off as you go: create your first assistant, add a knowledge base, publish a share link, invite a teammate, and have your first conversation.
You'll see each item check itself off (a green tick) as you complete it — a simple way to know you haven't missed a step.
You don't have to do everything at once. Most businesses start by creating one assistant and having a first conversation, then add knowledge and invite teammates later. The checklist will still be there when you come back.
The menu on the left
The dark menu running down the left side is how you move between rooms. It's the same on every screen.
| Menu item | What it's for |
|---|---|
| Portal | Your front door — chat with your assistant and see your shared links. |
| Home | The dashboard with the four cards and the checklist. |
| Create Assistant | Start the guided setup to build a new assistant. |
| Calls | Your inbox of incoming and recent phone calls. |
| Knowledge | The documents and websites your assistant answers from. |
| Reports | A simple view of how your calls and assistant are doing. |
| Automation | Set up small follow-up actions around your calls. |
| Account | Your profile, team, billing, and phone numbers. |
The main areas at a glance
| Area | What you do there | Where to read more |
|---|---|---|
| Calls (Inbox) | Read the list of calls; spot live, finished, and missed ones | See your calls |
| Call detail | Open one call to read the transcript, play the recording, and see the summary | Read a call |
| Knowledge | Teach your assistant from your websites and documents | Create your first assistant |
| Languages & voices | Choose how it sounds and which of 32 languages it speaks | Languages & voices |
| Recordings & privacy | Turn recording on or off and stay on the right side of the rules | Recordings & privacy on calls |
| Account & team | Invite people, set roles, and manage billing | Account & team |
How to edit your assistant
Changing your assistant is just as easy as creating it. From the menu, open Create Assistant (or open the assistant from your list), make your change, and save. The very next call or chat uses your new settings — there is nothing to restart and no waiting.
A clinic might start with a simple "answer questions about opening hours" assistant, then a week later add appointment booking and a friendlier greeting. Every change is live straight away, so you can improve a little at a time.
If something looks different
| What you see | Why it might happen | What to do |
|---|---|---|
| No greeting or cards on Home | You're not signed in yet, or the page didn't finish loading | Sign in again at app.calleague.ai and refresh the page |
| A card's button does nothing | The page is still loading | Wait a moment and click again, or refresh |
| The left menu is missing | Your window is narrow and the menu collapsed | Widen the window, or look for a menu icon at the top |
| A menu item looks greyed out | That feature isn't part of your current plan | Check your plan under Account, or write to us |
| The checklist items won't tick | The matching step hasn't been finished yet | Complete the step (e.g. create an assistant) and it ticks itself |
Frequently asked questions
Next steps
See your calls
Read the inbox of incoming and recent calls at a glance.
Read a call
Open one call to see the transcript, recording, and summary.
Languages & voices
32 languages including Turkish — and how to choose a voice.
Create your first assistant
The guided, point-and-click setup from start to finish.
Need a hand? We're happy to help at info@arpanet.com.tr.
Try your first conversation
Test your assistant for real — chat with it, call the number, then open Calls (Inbox) to read the transcript, hear the recording, and see the summary.
See your calls
Read your call inbox at a glance — who called, which assistant answered, when, and whether the call is live, done, or missed.