Try your first conversation
Test your assistant for real — chat with it, call the number, then open Calls (Inbox) to read the transcript, hear the recording, and see the summary.
This is the fun part: seeing your assistant work for real. You'll chat with it, call it on the phone, and then open your inbox to read exactly what was said. By the end of this page you'll have had your first real conversation — the last item on your Home checklist.
You built it, you taught it, you connected it. Now watch it shine.
What you'll do
- Chat with your assistant (in the preview or your website widget).
- Call the phone number you connected.
- Open Calls (Inbox) and open a call to see the transcript, recording, summary, and outcome.
See it in action
Chat with it
The quickest test is to chat. Use the Talk to your assistant card on your Home dashboard (its Start chatting button), or the chat bubble on your website if you added it. Type a real question, like "What time do you close today?"
You'll see your assistant reply instantly, using the information you taught it.
Call the number
Now pick up your phone and dial the number you connected. Speak to your assistant just like a customer would — ask to book something, or ask a question.
You'll see (and hear) your assistant greet you and respond naturally. Stay on for a few seconds, then hang up.
Open Calls (Inbox)
In the left menu, click Calls to open Calls (Inbox). This is your running list of conversations.
You'll see a table (marker ①) with columns for Caller, Assistant, Time, and Status. The status tells you what's happening at a glance:
- Live — the call is happening right now.
- Done — the call finished.
- Missed — no one (and no assistant) picked up.
Your test call should appear near the top.
Open the call to see everything
Click your call in the list. The Call detail screen opens.
You'll see three things:
- ① The transcript — the whole conversation written out, labelled Assistant and Caller so you can follow who said what.
- ② The recording — a small player (for example "Recording · 00:42"); press play to listen back.
- ③ The Summary and Outcome — a short plain-language summary of the call, and labels like Booked or Resolved that tell you what happened.
You did it! That's a complete, working AI assistant — chatting on your site, answering your phone, and logging every conversation for you.
Reading the outcome at a glance
The Outcome labels are a quick way to see how calls are going without reading every word:
| Label | What it means |
|---|---|
| Booked | The caller booked an appointment or order |
| Resolved | Their question was answered and the call wrapped up |
Over time these labels show you, at a glance, how much your assistant is handling on its own.
If something looks different
| What you see | Why it happens | What to do |
|---|---|---|
| Your call isn't in the list | It can take a moment to appear | Refresh the page after a few seconds |
| Status shows Missed | The number isn't fully connected or assigned | Check Connect a phone number and the green Active label |
| The reply was off | The assistant lacks that fact | Add it — see Teach it about your business |
| No recording on the call | Recording may be off for that call | That's a setting; the transcript is still there to read |
Frequently asked questions
Next steps
Congratulations — you've finished the Getting started journey! Here's where to go next.
Teach it about your business
Keep adding websites and documents to make it sharper.
Connect a phone number
Add another line, like a separate bookings number.
Back to Getting started
Revisit the overview and your Home checklist.
Proud of your first conversation? So are we. Questions any time at info@arpanet.com.tr — from the team at Arpanet Bilişim Teknolojileri A.Ş. in Ankara.