Calleague
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Create your first assistant

Build a friendly AI voice assistant in a few simple, point-and-click steps.

Your assistant is the helper that will talk to your callers. Giving it a name, a personality, and a voice takes just a few minutes. Let's create one together — no technical skills needed.

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Think of this like training a new team member on their first day. You're simply telling them who they are and how to help.

Step by step

  1. From your main screen, click New assistant.
  2. Give it a name. Pick something simple that reminds you of its job, like "Reception" or "Orders". Your callers won't see this name — it's just for you.
  3. Write simple instructions. In your own words, tell the assistant what it should help with and how it should sound. (See the tips below — this is the most important part.)
  4. Pick a voice. Listen to a few and choose the one that fits your business — warm and friendly, or calm and professional.
  5. Choose a language. Calleague speaks 32 languages, including Turkish. Pick the one your callers use most.
  6. Decide how it answers. Choose whether this assistant answers incoming calls, makes outgoing calls, or both.
  7. Click Save. Your assistant is ready!
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You can come back and change any of these later. Nothing is set in stone, so feel free to experiment.

Writing good instructions

The instructions are where you tell your assistant how to behave, in plain everyday language — just like you'd explain a job to a new employee. You don't need any special words or formatting.

A good set of instructions usually covers three things:

  • What it helps with — "You answer calls for a hair salon. You help people book, change, or cancel appointments and answer questions about our services."
  • The tone — "Be warm, friendly, and patient. Keep answers short and clear."
  • The facts it needs — your opening hours, prices, address, or anything callers often ask about.

A ready-to-use example

Here's how a small flower shop might write its instructions:

You answer the phone for Gül Çiçekçilik. Be cheerful and helpful. We are open every day from 9am to 7pm. We deliver across the city. If someone wants to place an order, take their name, the flowers they want, the delivery address, and the date. If you're not sure about something, kindly offer to have a person call them back.

That's all it takes. Simple, clear sentences work best.

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Avoid trying to cover every tiny detail at once. Start with the basics, listen to a few real calls, then add anything that was missing. Your assistant gets better as you do.

What's next

Your assistant is created — wonderful! Now let's give it a phone number so it can start talking to people.

➡️ Connect a phone number