Legal
The plain-language agreements that explain how Calleague works, what we promise, and how your information is handled.
Welcome to Calleague's legal pages. We have written these in everyday language — no walls of fine print — so you can actually read them and feel confident about how things work.
These pages apply whenever you use Calleague, which is operated by Arpanet Bilişim Teknolojileri A.Ş. ("Calleague", "we", "us"), based in Ankara, Türkiye — whether you are on a free trial or a paid plan.
These are friendly, plain-language templates written to be easy to understand. They are not legal advice. If you need wording tailored to your own business, please have it checked by a lawyer.
What you'll find here
There are two main documents. Here is what each one is for.
| Document | What it covers | Read it when |
|---|---|---|
| Privacy Policy | What information we keep (calls, transcripts, account details), why we keep it, how we protect it, how long we keep it, and your rights. | You want to understand how your data — and your callers' data — is handled. |
| Terms of Service | The rules for using Calleague: what the service is, what you agree to, billing, who owns your data, availability, and how either side can end the agreement. | You are signing up, inviting your team, or choosing a plan. |
You accept both when you start using Calleague. They are written to work together, and neither one quietly overrides the other.
Getting help
If anything is unclear, a real person is happy to help.
- Email: info@arpanet.com.tr
- Company: Arpanet Bilişim Teknolojileri A.Ş., Ankara, Türkiye
Next steps
Last Updated
Help & FAQ
Friendly, plain-language answers to the questions people ask most before and after they start using Calleague — grounded in the real screens you'll see in the app.
Privacy Policy
What information Calleague keeps, why we keep it, how we protect it, and the choices you have over your own data.